Last Updated: April 13, 2026
At BuyZoda (“we”, “our”, “us”), your privacy matters deeply. This Privacy Policy explains what personal information we collect when you visit https://buyzoda.com, how we use it, who we share it with, and what rights you have over your own data.
By using our website or placing an order, you agree to the practices described in this policy.
1. Who We Are
BuyZoda is an e-commerce store operating as a dropshipping business, based at:
Road No 2, Sarash Vihar Colony, Gola Road, Danapur, Patna, Bihar – 801503, India
For any privacy-related concerns, you can reach us at: 📧 support@buyzoda.com 📞 +91 88737 18232
2. What Information We Collect
We collect information in two ways — directly from you and automatically when you use our website.
Information you give us directly:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment-related information (processed securely via Razorpay — we never store your card details)
- Messages you send us via contact forms or email
Information collected automatically:
- IP address and approximate location
- Browser type and version
- Device type (mobile, desktop, tablet)
- Pages visited and time spent on each page
- Referring URL (where you came from before landing on our site)
- Cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, invoices, and shipping updates
- Respond to your customer service queries
- Improve our website’s performance and user experience
- Detect and prevent fraud or suspicious activity
- Send you promotional emails or offers (only if you’ve opted in)
- Comply with legal obligations under Indian law
We do not use your data for automated profiling or AI-based decision-making that affects your rights.
4. Legal Basis for Processing Your Data
Under the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000, we process your personal data under the following bases:
- Consent – When you sign up for our newsletter or opt into marketing
- Contract – To fulfill the order you’ve placed with us
- Legal Obligation – To comply with applicable Indian laws and regulations
- Legitimate Interest – To improve our services and prevent fraud
5. Cookie Policy
Cookies are small text files stored on your browser when you visit our website. We use them to make your experience smoother and to understand how our site is used.
Types of cookies we use:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the website and shopping cart to function |
| Analytics Cookies | Help us understand visitor behaviour (via Google Analytics) |
| Marketing Cookies | Track ad performance (via Meta Pixel, Google Ads) |
| Preference Cookies | Remember your language, currency, and other settings |
You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the site.
To opt out of Google Analytics tracking specifically, you can use the Google Analytics Opt-Out Browser Add-On.
6. Third-Party Sharing
We do not sell your personal information. However, we share limited data with trusted third parties who help us run our business:
Razorpay (Payment Processing) We use Razorpay as our payment gateway. When you make a payment, your payment information is transmitted directly and securely to Razorpay. BuyZoda does not store your card or UPI details. Razorpay’s privacy policy is available at https://razorpay.com/privacy/.
Shipping & Logistics Partners We share your name, address, and phone number with our courier and logistics partners to deliver your order.
Google Analytics We use Google Analytics to understand how visitors interact with our website. This data is anonymised and aggregated. Google’s privacy policy is available at https://policies.google.com/privacy.
Meta (Facebook) Pixel We may use Meta’s tracking pixel to measure the effectiveness of our advertising campaigns. You can manage your ad preferences at https://www.facebook.com/ads/preferences.
Email Marketing Tools If you’ve opted into our mailing list, we use an email marketing provider to manage and send communications.
All third-party providers we work with are required to handle your data securely and in compliance with applicable law.
7. Data Storage and Security
Your data is stored on secure servers. We use industry-standard security measures including SSL encryption, access controls, and regular audits to protect your information.
While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that affects your rights.
Data is retained for as long as necessary to fulfill your order and meet our legal obligations — typically up to 3 years after your last transaction, unless a longer period is required by law.
8. Your Rights Under Indian Law (DPDP Act 2023 & IT Act 2000)
As a user based in India, you have the following rights regarding your personal data:
- Right to Access – You can request a copy of the personal data we hold about you
- Right to Correction – You can ask us to correct inaccurate or incomplete data
- Right to Erasure – You can request deletion of your data, subject to legal retention requirements
- Right to Withdraw Consent – You can withdraw consent for marketing communications at any time
- Right to Grievance Redressal – You can raise a complaint with our Grievance Officer
To exercise any of these rights, email us at support@buyzoda.com with the subject line “Data Privacy Request”. We will respond within 30 days.
9. Children’s Privacy
BuyZoda is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will delete it.
10. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before sharing any personal information with them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us / Grievance Officer
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:
BuyZoda Road No 2, Sarash Vihar Colony, Gola Road, Danapur, Patna, Bihar – 801503 📧 support@buyzoda.com 📞 +91 88737 18232
We aim to respond to all privacy-related queries within 30 business days.